Every step, connected

A presence that attracts, conversations that progress and operations that keep up. One journey, from end to end.

Generate

Attract attention.
Keep the context.

Your digital presence and acquisition activities connect to a consistent capture journey. Each enquiry retains its origin and becomes useful to your team.

Websites & campaign pages: Present your offer and guide visitors towards a clear action.
Capture & attribution: Connect forms and channels to the source of each enquiry.
Content & campaigns: Organize creation and demand within the agreed scope. Advertising management is scoped separately.

Convert

Move each conversation forward with useful questions, approved answers and a human handover when the situation calls for it.

Respond
Handle enquiries on the selected channels, in the agreed languages and with approved content.
Qualify
Clarify needs, intent and useful criteria without unnecessary questions.
Route
Pass context to the right person or coordinate appointment booking.
Follow up
Define the next action and authorized follow-ups, with a way for a person to step in.

Automate & Grow

Operations keep up.
The journey improves.

CRM & orchestration: Connect records, calendars and business rules. APIs and n8n coordinate information within the capabilities of your tools.
Assignment & reminders: Define the owner, next action and required notifications.
Monitoring & recovery: Detect errors and plan retries alongside human intervention.
Measurement & optimization: Review enquiry quality, appointments, costs and friction points. Train the team and prioritize improvements.

Journeys in practice

Our initial focus is real estate in Casablanca and Marrakech. Explore an enquiry journey, then compare potential applications for hospitality and B2B services.

Try a case

From context to the next action

Choose a stage

Explore the stages at your own pace

The enquiry arrives

The system

The first message joins the journey with its original channel and project information.

Evolix’s work

We connect entry points, structure information and define duplicate-detection rules.

Your team

Your team chooses which channels to connect and what information is really needed.

At the output

An identifiable enquiry with its source and context.

Local simulation. No message sent, record created or appointment booked. Tools and rules are defined for each project.

Read the full journey and Evolix’s role

The enquiry arrives. The first message joins the journey with its original channel and project information.
Evolix: We connect entry points, structure information and define duplicate-detection rules.
AI clarifies the need. The conversation clarifies project, area, and budget. Only information useful to the journey is retained.
Evolix: We design questions, permitted answers, qualification criteria and the AI agent’s limits.
The CRM is updated. Useful information joins the prospect’s record. Follow-up retains a source and an owner.
Evolix: We connect CRM fields and assignment rules through APIs and n8n orchestration, according to your tools.
The appointment is coordinated. The journey prepares a conversation: property viewing. A suggested time must still be validated by the calendar before confirmation.
Evolix: We integrate the calendar, availability rules, conflicts and agreed reminders.
Your team takes over. A question about purchase terms: the advisor answers with the project context.
Evolix: We define escalation rules, notifications and the summary passed to the advisor.
Follow-up continues. Gather feedback after the viewing and agree the next action.
Evolix: We prepare monitoring, error recovery and journey reviews to prioritize improvements.

How we build your workflow

Other journeys

Clinics & wellness: Appointment enquiries, reminders and front-desk coordination, with an appropriate handover for sensitive situations.
Hospitality: Multilingual enquiries, reservation preparation and handover to the team.
Professional services: Initial contact, qualification and preparation of the record before a conversation.

These are potential applications; no client references are claimed.

A clear engagement

We first establish your objectives and journey constraints. The proposal then defines deliverables, responsibilities and acceptance criteria.

Implementation: Diagnosis, design, integration, testing and onboarding within the agreed scope.
Management & improvement: System monitoring, results reviews and the optimizations included in the engagement.
Usage costs: Providers, volumes and potential overages are explained in the proposal.

Connect your journey

Share your goals and the points where work gets stuck. Our first conversation starts with your business.

Let’s talk about your project

One need.
One journey.
What comes next.

Generate. Convert. Automate. Grow.